About six weeks ago I wrote this post about the scams we had come across during our efforts to sell our car. The good news is that we have sold our car.
However I have noticed over the weeks that my post about the scams has been getting more traffic than more recent posts. Today I have had two separate comments from people who have been contacted by Hankeen Gabriel following ads being placed on gumtree.
I am sad that these people are being bothered by this person but I am glad that my post which mentioned his contact with us has helped others to avoid him. I don’t know how his scam works but I am sure it is just that.
I wonder how many people have been caught out by this person in the last couple of months since we had our message from them.
I am thinking now that perhaps we should all report them to Gumtree and perhaps the police before they can con someone innocent who doesn’t realise there is anything odd.
I have now emailed gumtree and had an automated response saying they will look into it and get back to me within 6 hours.
I will keep you posted.
Here is the reply I received last night.
Thank you for your email reporting this to us – we take reports of this nature and the safety of our users very seriously and use information such as this to help improve the site experience for everyone.
The information you have shared with us does, in our experience, show patterns commonly associated with fraudulent activity. For these reasons, I strongly advise you not to pursue contact with this person. We will use the information you have provided to further investigate this user’s activity on Gumtree.
I am very sorry that you had to come across this. We try our best to prevent these situations from happening and have a dedicated team of Customer Service agents on hand 24/7, 365 days a year who are available to assist with reports of this nature. You may wish to re-visit our Safety tips and read up on what we’re working on at the moment at the following link: http://help.gumtree.com/knowledgeSafe
If you have any other information that you feel would be useful to stop this individual or others acting in a similar way, please let me know; you can reply to this email or use the “Report this Ad” function which can be found at the top of every Ad.
I thank you very much for taking the time to report this to us so that we can take action to protect others. If you have any further concerns about any personal information you have shared with this user, please do get back in touch at this email address.
Gumtree Community Team